因为我启动不了所以我卸载卸载后发现安装不了也是搞了很久才搞好分享一下NitroSense V3.01.3056 安装成功处理过程总结一、问题现象安装新版NitroSense_V3.01.3056_MSFT_SIGNED_20260424提示已经安装了该产品的另一个版本。无法继续安装此版本。检查发现系统残留Get-CimInstance Win32_Product | Where-Object {$_.Name -like *Nitro*} | Select Name,Version,IdentifyingNumber结果Name Version IdentifyingNumber ---- ------- ----------------- NitroSense Service 3.01.3024 {6FC78E80-6385-43D6-8A43-FA80094F1A2E}原因旧版 NitroSense 3.01.3024 的 MSI 注册残留导致新版安装冲突。二、排查过程1. 查询 NitroSense 服务执行Get-Service | Where-Object {$_.DisplayName -like *NitroSense*}结果无输出说明没有 Windows Service 服务残留。2. 查询进程执行Get-Process | Where-Object {$_.ProcessName -like *Nitro*} | Select ProcessName,Id,Path结果无输出说明没有运行中的 NitroSense 进程。3. 查询 AppX 应用执行Get-AppxProvisionedPackage -Online | Where-Object {$_.DisplayName -like *Nitro*}以及Get-AppxPackage *NitroSense*结果无输出说明Windows 应用包没有残留。三、定位 MSI 残留1. 查询 MSI 注册执行Get-CimInstance Win32_Product | Where-Object {$_.Name -like *Nitro*} | Select Name,Version,IdentifyingNumber发现NitroSense Service GUID: {6FC78E80-6385-43D6-8A43-FA80094F1A2E}2. 查询 Installer 产品注册执行reg query HKLM\SOFTWARE\Classes\Installer\Products /s | findstr /i Nitro找到ProductName REG_SZ NitroSense Service PackageName REG_SZ NitroSense.msi对应HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\08E87CF658366D34A834AF0890F4A1E2四、清理 MSI 残留1. 查询 UserData 注册执行reg query HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData /s | findstr /i NitroSense发现DisplayName REG_SZ NitroSense Service InstallLocation: D:\Program Files\Acer\NitroSense Service\进一步定位HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\08E87CF658366D34A834AF0890F4A1E2\InstallProperties2. 备份注册表执行reg export HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\08E87CF658366D34A834AF0890F4A1E2 C:\NitroSense_UserData_backup.reg结果操作成功完成。3. 删除 UserData 残留执行reg delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\08E87CF658366D34A834AF0890F4A1E2 /f结果操作成功完成。4. 删除 Installer 产品缓存查询reg query HKLM\SOFTWARE\Classes\Installer\Products /s | findstr /i 08E87CF658366D34A834AF0890F4A1E2发现HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\08E87CF658366D34A834AF0890F4A1E2备份reg export HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\08E87CF658366D34A834AF0890F4A1E2 C:\NitroSense_Product_backup.reg删除reg delete HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\08E87CF658366D34A834AF0890F4A1E2 /f结果操作成功完成。五、验证清理成功执行Get-CimInstance Win32_Product | Where-Object {$_.Name -like *Nitro*} | Select Name,Version,IdentifyingNumber结果无输出说明旧版 NitroSense MSI 已完全清除。六、发现安装方式错误第一次直接运行NitroSense.msi出现要安装 NitroSenseV31请运行 Setup.exe。说明Acer 这个版本必须通过安装引导程序。七、找到正确安装入口查询Get-ChildItem D:\Program Files (x86)\NitroSense -Recurse -Filter Setup.exe找到D:\Program Files (x86)\NitroSense\NitroSense_V3.01.3056_MSFT_SIGNED_20260424\Setup.exe八、最终成功安装运行Setup.exe管理员权限安装。九、最终验证执行Get-CimInstance Win32_Product | Where-Object {$_.Name -like *Nitro*} | Select Name,Version成功结果Name Version ---- ------- NitroSense Service 3.01.3056最终解决方案简版以后遇到同类问题如果 Acer NitroSense 更新失败1. 查残留Get-CimInstance Win32_Product | Where-Object {$_.Name -like *Nitro*}2. 找 Product GUID得到{6FC78E80-6385-43D6-8A43-FA80094F1A2E}3. 查 MSI 注册reg query HKLM\SOFTWARE\Classes\Installer\Products /s | findstr /i Nitro4. 删除 UserData路径HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\08E87CF658366D34A834AF0890F4A1E2命令reg delete 对应路径 /f5. 删除 Products 缓存路径HKLM\SOFTWARE\Classes\Installer\Products\08E87CF658366D34A834AF0890F4A1E2命令reg delete 对应路径 /f6. 用Setup.exe安装不要直接运行 MSI。最终状态✅ NitroSense 3.01.3024 清除✅ MSI 冲突解决✅ NitroSense V3.01.3056 安装成功✅ 风扇/性能控制组件恢复正常